Shipping and Returns Policy
Shipping and Returns Policy
Thank you for shopping at Popsockz.com. We want to ensure that your experience with us is smooth and satisfactory. Please take a moment to review our shipping and returns policy below:
Shipping Policy:
1. Processing Time: Orders are typically processed within 1-2 business days (excluding weekends and holidays). However, during peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience.
2. Shipping Methods and Delivery Times: We offer various shipping options for domestic and international orders. The estimated delivery times will depend on the shipping method selected during checkout. Please note that delivery times may be subject to unforeseen delays caused by the shipping carrier or customs procedures.
3. Shipping Fees: Shipping fees will be calculated based on the destination and the weight of the package. The shipping cost will be displayed during the checkout process. We may offer free shipping promotions from time to time, so keep an eye out for those!
4. Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date.
Returns Policy:
1. Eligibility: We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns within 30 days from the date of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
2. Return Process: If you wish to return an item, please contact our customer support team at customerservice@popsockz.com within 30 days of receiving your order. Our team will guide you through the return process and provide you with a return authorization.
3. Return Shipping: Customers are responsible for the return shipping costs, unless the item received was damaged or defective. We recommend using a trackable shipping service to ensure that the returned item reaches us safely. We are not responsible for any lost or damaged items during return transit.
4. Refunds: Once we receive and inspect the returned item, we will notify you of the status of your refund. If the return is approved, a refund will be issued to your original payment method within a reasonable timeframe. Please note that shipping fees are non-refundable.
If you have any further questions or need assistance with your order, please do not hesitate to contact our customer support team. We are here to help!
Thank you for shopping at Popsockz.com. We want to ensure that your experience with us is smooth and satisfactory. Please take a moment to review our shipping and returns policy below:
Shipping Policy:
1. Processing Time: Orders are typically processed within 1-2 business days (excluding weekends and holidays). However, during peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience.
2. Shipping Methods and Delivery Times: We offer various shipping options for domestic and international orders. The estimated delivery times will depend on the shipping method selected during checkout. Please note that delivery times may be subject to unforeseen delays caused by the shipping carrier or customs procedures.
3. Shipping Fees: Shipping fees will be calculated based on the destination and the weight of the package. The shipping cost will be displayed during the checkout process. We may offer free shipping promotions from time to time, so keep an eye out for those!
4. Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date.
Returns Policy:
1. Eligibility: We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns within 30 days from the date of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
2. Return Process: If you wish to return an item, please contact our customer support team at customerservice@popsockz.com within 30 days of receiving your order. Our team will guide you through the return process and provide you with a return authorization.
3. Return Shipping: Customers are responsible for the return shipping costs, unless the item received was damaged or defective. We recommend using a trackable shipping service to ensure that the returned item reaches us safely. We are not responsible for any lost or damaged items during return transit.
4. Refunds: Once we receive and inspect the returned item, we will notify you of the status of your refund. If the return is approved, a refund will be issued to your original payment method within a reasonable timeframe. Please note that shipping fees are non-refundable.
If you have any further questions or need assistance with your order, please do not hesitate to contact our customer support team. We are here to help!